Refund policy

Return & Refund Policy

At Antiques Décor & More, we proudly offer new, high-quality furniture sourced directly from our manufacturers.  Each piece is carefully selected and inspected to meet our standards.

Due to the nature of furniture sales, all sales are final.

All Sales Are Final

We do not accept returns or refunds on any items, including but not limited to:

  • In-stock items

  • Pre-order items

  • Custom or special-order items

  • Clearance or sale items

Once an order is placed, it cannot be canceled or refunded.

Custom & Pre-Order Items

Custom and pre-order items are final sale. These items are ordered specifically for you and cannot be returned, refunded, or exchanged once the order has been submitted to our manufacturer.

Deposits and payments made toward custom or pre-order items are non-refundable.

In-Store Pickup

Free in-store pickup is available once your item arrives at our showroom.

  • Customers will be notified when their order is ready for pickup.

  • Items may be held for up to 14 days after arrival.

  • After 14 days, storage fees may apply.

  • If you believe it will take longer than 14 days to pick up, please call us so we can find a solution 

Local Delivery

We offer local delivery within approximately 2 hours of our showroom location:

8380 Spencer Highway, La Porte, TX 77571

  • Delivery beyond this radius may be available on a case-by-case basis

  • Delivery quotes are available before purchase — simply call us with the furniture pieces you are interested in and the delivery distance

  • Delivery pricing and scheduling are finalized before or after purchase, depending on customer preference

To request a delivery quote or schedule delivery, please contact us at:

📞 (281) 478-4044

Delivery includes:

  • Delivery anywhere on the first floor (No Stairs)

  • Furniture assembly when required

Delivery fees are non-refundable.

Inspection & Damages

All furniture is thoroughly inspected upon arrival at our showroom to ensure quality and condition.

If you request that your item remain in its original packaging:

  • Please inspect the item promptly after pickup or delivery

  • Any damage must be reported within 48 hours

To report damage, contact us during store hours at:
📞 (281) 478-4044

Depending on the nature of the damage and the manufacturer’s response, we may:

  • Arrange for a professional repair

  • Replace the damaged piece

  • Offer store credit

While refunds are not offered, we are committed to working with our customers to provide the best possible resolution.

Contact Us

For questions regarding pickup, delivery quotes, or damage reports, please contact us during store hours:

📞 (281) 478-4044